PQP Field Survey App
Field agents captured ATM and POS inspections on paper, delaying insights and limiting the ability to trigger follow-up work orders.
The initiative digitized end-to-end field inspections with a mobile-first approach. The goal was to eliminate manual paperwork, ensure accurate evidence capture, and seamlessly integrate inspection findings into core operational workflows.
Built a Flutter survey app with offline-first data capture, photo evidence, and one-tap syncing into the incident queue for operations teams.
Challenge
- Field agents captured ATM and POS inspections on paper, delaying insights and limiting the ability to trigger follow-up work orders.
Solution
- Built a Flutter survey app with offline-first data capture, photo evidence, and one-tap syncing into the incident queue for operations teams.
Tech Stack
- Flutter · Firebase · REST APIs · Cloud Functions
Impact
- Enables 3,200 ATM audits each quarter, increases verified issue capture by 37%, and feeds updates instantly into the incident portal.
